Customer Support Advisor or Sales in Greece (German Speaker)

Are you passionate about delivering exceptional customer experiences or eager to begin on a dynamic career in sales? If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in the heart of Athens, Greece!

Whether you are looking for personal development, learning and career opportunities, cultural discovery or just a lifetime experience, you will find it there!

Your responsibilities and impact as a Customer Service Representative will be:

• Assist B2C customers with incoming problems
• Ensuring high quality customer service
• Providing necessary information
• Being proactive
• Capturing data in the CRM system
• Improving customer satisfaction
• Solving problems accurately and efficiently

Your responsibilities and impact as a Sales Representative will be:

• Daily support of customers in the B2B market and identification of sales opportunities
• Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants
• Understand your customers' business goals to achieve the most effective online advertising
• Sales increase through up-selling
• Achieve high customer satisfaction with a focus on quality and results

Skills, qualifications and interests you need to succeed in this role:

• A fluent command of the German language and a B2/C1 level of the English language
• For sales: experience in sales
• For customer service: experience in a call center
• Articulate and communicative
• Be a real team player and committed to your work
• Enthusiastic about intercultural communication and the expat lifestyle
• Living in or willing to move to Greece for an international career and life experience