Information

  • Sector: Customer Service
  • Contract: Full time

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Abbott - Work at Home, Italian Software Advisor, Lisbon

Portugal » Lisbon

Job description:

Description

Grow with us #SitelPortugal

Sitel has great offices full of amazing people, with a trustful and happy environment.
Until we have the possibility to return, we implemented remote work for local candidates - Stay safe, Sitel is supporting work from home!

 

Sitel is a global people-driven company that delivers Customer Experiences to the world’s best brands.
Our commitment is to provide the best environment to our associates and allow them to grow and contribute to success.

 

Abbott is committed to continuous improvement in the way patients and professionals measure, track, and analyze glucose levels. 

 

The job.

  • Provide tech contact resolutions to customer and business queries regarding Freestyle Libre 
  • Being part of a healthcare team specialized in offering support through written and phone communication
  • Provide information regarding software installation/ usage, new features, integration, and troubleshooting
  • Internal growing opportunities based on performance

Requirements

Our selection.

  • Native/ proficient level of Italian (C2)
  • Intermediate level of English (B2)
  • B2B support experience 
  • Knowledge in web software tools - installation and troubleshooting
  • Diabetes care knowledge or medical background will be a plus
  • Remote work requires a high-speed Internet Service with a basic landline telephone service
    • Operating System - Windows 10
    • Web Browser - Google Chrome 23 or higher, Mozilla Firefox 3 or higher, Microsoft IE 10.0 or Higher
    • Ethernet Port available
    • Please use the speedtest to check your internet,
      • PING 100 ms maximum
      • DOWNLOAD 5.0 Mbps minimum
      • UPLOAD 3.0 Mbps minimum
  • For non-EU applicants, a valid work permit is required

Offer

We work hard and reward harder.

  • Signing Bonus - 1.000€
  • Competitive wages – base + performance + special bonus
  • 40hours/week in (between 8 am - 5 pm, Monday to Friday)
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives; like our SitelFit wellness program

Begin your Sitel journey - apply today!

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