Information

  • Sector: Customer Service
  • Contract: Full time

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Customer Care & Sales Specialist w/ Native level of Croatian

Spain » Barcelona

Job description:

Description


<p>Do you have a passion for providing world-class customer service? Are you eager to work in a dynamic, international company based in the vibrant city of Barcelona? If you also have a fluent level of Croatian and another EU language (preferably German, Italian, Portuguese, Dutch or Arabic) then keep on reading - we have a great job opportunity for you! <br /><br />Our client is a leading provider of flexible workspace solutions and provides work-space for thousands of the most successful entrepreneurs and multinational companies all over the world. With their services, they make it possible for a small startup as well as a multinational company to access the best work-space accommodation suited to their needs. </p>

<p><strong>Main Responsibilities</strong></p>

<ul><li>Educate new prospects and inform clients about the products to help them select the most appropriate one</li><li>Contributing to team efforts with all other functions in order to meet objectives</li><li>Accurately record notes clearly in all relevant systems.</li><li>Recommend improvements that will positively impact sales and efficiency</li></ul>

Requirements


<ul><li>Experience in Customer Service roles, preferably by phone and business-to-business</li><li>Excellent oral and written communication skills</li><li>Capacity to listen actively in order to identify prioritized customer needs</li><li>Team worker with a positive attitude that is willing to help wherever needed</li><li>Knowledge in CRM systems is a plus<em> </em></li></ul>



Offer


<ul><li>Permanent contract</li><li>Competitive salary </li><li>Restaurant tickets/lunch vouchers</li><li>A complete and thorough training program</li><li>Extra holiday on Birthday</li></ul>

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