Information

  • Sector: Customer Service
  • Contract: Full time

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Customer Service Coordinator Eastern Team

Belgium ยป Gent

Job description:

Description


<p>CUSTOMER SERVICE COORDINATOR EASTERN TEAM</p>

<p>Our client Volvo Trucks, offers round-the-clock assistance with emergency breakdown services for trucks and busses all over Europe and provides its customers (especially truck dealers) with technical advice. We're looking for a customer support coordinator with knowledge of<strong> Lithuanian combined with Russian, Czech or Polish or German combined with Polish:</strong><br /><br />- International environment<br />- Support customers and drivers<br />- Attractive salary<br /><br />In this job, you work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions for logistic and technical problems related to the breakdown and follow up the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do in a proactive way. You work in a dynamic and international environment with colleagues from all over the world.</p>

Requirements


<p>For this job as customer service coordinator, knowledge of English is required. On top of this you are fluent in <strong>Lithuanian (this is a requirement) combined with Russian, Czech or Polish (minimum one of these last three languages are required).</strong> We also have opportunities for people speaking<strong> English, Polish and German</strong> (all 3 languages are required). You are customer-oriented with good communication skills. You have good skills in <strong>MS Office</strong> applications and you are willing to work in a shift system (morning, afternoon, night, weekend).</p>



Offer


<p>Our client offers you an interesting, diverse and <strong>challenging job</strong> in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a<strong> fulltime basis </strong>for a salary in correspondence with your experience. On top of this salary, you also receive <strong>extra compensation</strong> to work in a shift system.</p>

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