Information

  • Sector: Customer Service
  • Contract: Full time

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Customer Service Coordinator South Team

Belgium » Gent

Job description:

Description


<p>Our client Volvo Trucks, offers round-the-clock assistance with emergency breakdown services for trucks and busses all over Europe and provides its customers (especially truck dealers) with technical advice. We're looking for a customer support coordinator with knowledge of<strong> English combined with Italian and French or with Spanish and Portuguese:</strong><br /> </p>

<ul><li><strong><strong>International environment</strong></strong></li><li><strong><strong>Support customers and drivers</strong></strong></li><li><strong><strong>Attractive salary</strong></strong></li></ul>

<p><br />In this job, you work as a part of the uptime coordination team where you give road assistance to drivers. You do this by acting as the link between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road as soon as possible. You look for acceptable solutions for logistic and technical problems related to the breakdown and follow up the status until the repair is finished. You keep all the different parties up-to-date about the progress, which you do in a proactive way. You work in a dynamic and international environment with colleagues from all over the world.</p>

Requirements


<p>For this job as customer service coordinator you are fluent in <strong>English combined with Italian and French</strong> (all 3 languages are required). We also have opportunities for people speaking<strong> English, Spanish and Portuguese</strong> (all 3 languages are required). You are customer-oriented with good communication skills. You have good skills in <strong>MS Office</strong> applications and you are willing to work in a shift system (morning, afternoon, night, weekend).</p>



Offer


<p>Our client offers you an interesting, diverse and <strong>challenging job</strong> in an international, multicultural work environment. You will get intensive education and learn a lot on the job. You will work on a <strong>fulltime </strong>basis for a salary in correspondence with your experience. On top of this salary, you also receive <strong>extra compensation</strong> to work in a shift system.</p>

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