Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Customer Support Associate (Cantonese speaker)

Hungary » Budapest

Job description:

Description


<p>We’re looking for a Traditional Chinese (Cantonese) speaking Customer Support Associate to join our growing team in Budapest, Hungary. Joining one of the fastest-growing companies in Europe you’ll play a key role in helping our customers have a great experience when using TransferWise.</p>

<p><strong>Your mission:</strong></p>

<ul><li>You can create a wonderful customer experience as you understand that making a customer happy is crucially important to a business's success</li><li>You should be creative, friendly, and solution-oriented with customers and colleagues</li><li>You'll look for ways to constantly improve processes</li><li>You'll contribute to making the best working environment for yourself and your coworkers by being the best self</li></ul>

Requirements


<p><strong>A bit about you:</strong></p>

<ul><li>Excellent verbal & written <strong>Traditional Chinese (Cantonese) </strong>and <strong>English</strong> skills</li><li>Ability to multi-task and take responsibility in challenging situations</li><li>Strong attention to detail and ability to master customer interaction</li><li>Flexibility when it comes to working hours, as our shifts can be day or night</li></ul>

<p><strong>NB! Please only apply if you’re legally authorised to work in Hungary, as we're unable to sponsor visas for this role. </strong><br />This means that you can apply if you hold<strong> a relevant permit </strong>that allows you to<strong> work full-time in Hungary </strong>or are<strong> an EEA national.</strong><br /><em>(Since this is a full-time role, then candidates with Hungarian student visas cannot be considered as the student visa does not permit full-time work.)</em></p>

<p>We're ideally looking for someone who has worked in customer services before, but we're willing to work with the right person, whatever their experience if they have a passion for helping customers.</p>



Offer


<p><strong>Some of your benefits include: </strong>a salary of 411 000 HUF gross when you start and 438 000 HUF gross after you pass probation; company stock options and a paid company trip. Have a look at the full list of benefits on our website by clicking apply!</p>

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