• Sector: Customer Service
  • Contract: Full time


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Customer Support Associate (German speaker)

Estonia » Tallinn

Job description:


<p>We’re looking for a German speaking Customer Support Associate to join our growing team in Tallinn, Estonia. Joining one of the fastest-growing companies in Europe you’ll play a key role in helping our customers have a great experience when using TransferWise.</p>

<p><strong>Your mission:</strong></p>

<ul><li>You can create a wonderful customer experience as you understand that making a customer happy is crucially important to a business's success</li><li>You should be creative, friendly, and solution-oriented with customers and colleagues</li><li>You'll look for ways to constantly improve processes</li><li>You'll contribute to making the best working environment for yourself and your coworkers by being the best self</li></ul>


<p><strong>A bit about you:</strong></p>

<ul><li>Excellent verbal & written <strong>German</strong> and <strong>English</strong> skills</li><li>Ability to multi-task and take responsibility in challenging situations</li><li>Strong attention to detail and ability to master customer interaction</li><li>Flexibility when it comes to working hours, as our shifts can be day or night</li></ul>

<p>We're ideally looking for someone who has worked in customer services before, but we're willing to work with the right person, whatever their experience if they have a passion for helping customers.</p>


<p><strong>Some of your benefits include: </strong>a salary of 1200 EUR gross when you start and 1250 EUR gross after you pass probation; company stock options and a paid company trip. Have a look at the full list of benefits on our website by clicking apply!</p>

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