Danish Customer Support in Sofia, Bulgaria €5000 Sign Bonus

Job description:

Description

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Danish-speaking Solutions Consultants to join their growing team in Sofia! This is your chance to kick-start or advance your career in tech support, with a competitive salary, generous relocation package, and a €5000 welcome bonus.About the roleAs a Solutions Consultant, you’ll deliver professional customer support for digital products and services while working in a dynamic, international team. You don’t need previous technical experience—just the motivation to learn, adapt, and deliver excellent service.What you’ll doProvide customer care and non-technical troubleshooting via phone, chat, and emailUse CRM and ticketing systems to manage cases efficientlyResolve inquiries within agreed SLAs using internal tools and guidelinesAchieve performance targets in areas like customer satisfaction and resolution ratesWork with your peers to share best practices and improve service qualityStay up to date with product changes and attend regular training sessionsYour profileFluent in Danish and confident in EnglishStrong customer service and communication skillsPositive, collaborative, and customer-focused mindsetQuick learner, comfortable adapting to new tools and processesActive listener with good problem-solving skillsNo prior tech experience required—full training providedWhat’s on offerCompetitive salary with a generous bonus systemWelcome bonus: €5000 in your first yearRelocation package:Airport pick-up and flight reimbursementUp to 21 days hotel/apartment accommodation (covered)Housing support in Sofia + 300 BGN monthly gross accommodation allowanceFlexible contracts, including part-time optionsFully paid training and continuous learning opportunitiesHealth insurance and access to 50+ employee benefitsCareer development in a global company with stable employmentSupportive, international work environmentWhy Sofia?Sofia, Bulgaria’s capital, combines modern city life with history, culture, and affordable living. With scenic mountains nearby, lively nightlife, and a growing international community, Sofia is a perfect place to build your career while enjoying a new lifestyle abroad.Working hours: 09:00–19:00, Monday–SundayStart date: 25th of SeptemberIf you’re ready for a new challenge abroad and want to grow your career with a global tech leader, apply today!