Danish-speaking European Customer Account Advisors to Malta

Job description:

Description

Do you want to work in the iGaming industry and build a career in customer service? Our client is looking for Danish-Speakers who want to move to Malta!Join our client’s team as a Customer Account Advisor and support customers via chat and email on a wide range of topics related to their account. Enjoy a hybrid working model and a full relocation package including accommodation and flight reimbursement.About the companyOur partner is a globally recognized leader in online sports betting and gaming, providing users with extensive betting options, casino entertainment, poker, and innovative interactive experiences. Committed to security, responsible gaming, and exceptional customer service, our partner consistently delivers a trusted and engaging platform to millions worldwide.What will you do?Provide support to our customer base via live chat and emailReview and escalate customer inquiries to superiors when requiredLiaise with internal teams to resolve queries related to payments, verification, betting, and technical issuesWork in shifts covering five days from seven, including weekends and public holidaysOperate under a hybrid model with both office-based and remote workCandidate profileFluent in spoken and written DanishGood command of EnglishPassionate about providing excellent customer serviceStrong problem-solving skillsWillingness to work flexible shifts including weekendsEmployer offersAttractive salary with opportunities for advancement and bonusesFull relocation package:6 weeks company-provided accommodationReimbursed flight up to €285€800 monthly accommodation allowance for 6 months€100 monthly for six months towards travel homeLife & health insurancePension savings: extra 5% of gross annual salaryGym membershipHybrid working modelAbout MaltaEscape the mundane and enjoy the good life in sunny Malta, with 300 days of sunshine, a low crime rate, and easy apartment rentals. With English as the official language and free healthcare for employees, settling in is effortless. Experience the perfect mix of city and beach life, from historic Valletta to vibrant Sliema—move to Malta today!Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic –speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.