Dutch speaking Customer Support Agent to Valencia

Job description:

Description

We’re recruiting on behalf of our client, an international company that believes great customer support starts with people who care. If you enjoy helping others, solving problems, and creating positive experiences, this is your opportunity to do it all while living by the Mediterranean Sea. Valencia offers the best of both worlds: the energy of a modern European city and the calm of coastal living. It’s a place where you can grow your career during the day and unwind with sunsets, tapas, and sea breezes in the evening. The RoleAs part of our client’s Dutch-speaking Customer Support team, you’ll be the first point of contact for customers who already trust and value the brand. Your mission is simple: listen, help, and make every interaction feel effortless.You’ll handle questions about products, orders, and deliveries with patience and clarity, always focusing on finding the best solution. No scripts, no pressure, just genuine support that makes a real difference. What You’ll DoCommunicate with Dutch-speaking customers via phone, email, or chatAssist with questions about orders, products, returns, and delivery updatesProvide clear, friendly, and solution-oriented support in every interactionWork closely with internal teams to ensure smooth resolutionsKeep records accurate and up to date in the system  Why ValenciaValencia is one of Europe’s most liveable cities, affordable, beautiful, and full of life. You can cycle to work along the beach, spend weekends exploring local festivals, and enjoy a slower pace that gives you more time for what matters most.This role isn’t just about customer support. It’s about creating a life you love, surrounded by good people, sunshine, and new experiences every day.

Requirements

Who You AreA native Dutch speaker with a natural talent for clear, empathetic communicationPatient, calm, and great at understanding customer needsDetail-oriented and organized, you enjoy getting things rightTeam-minded, with a proactive and positive attitudeExperience in customer support or service is helpful but not required. What matters most is your willingness to learn and your motivation to help people

Offer

What You’ll Love About This Opportunity The lifestyleWork in a city where life feels lighter. Valencia’s sunshine, beaches, and laid-back energy make every day enjoyable. The cultureBe part of a diverse international team that celebrates collaboration, openness, and growth. The benefitsBreakfast and lunch provided every dayFull Spanish health insuranceFree Spanish lessons to help you integrate and connect locallyOpportunities for career growth and skill developmentRegular team events and social activitiesRelocation assistance to make your move smooth and stress-free