Information

  • Sector: Customer Service
  • Contract: Full time

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German Customer Service Representative to Athens, Greece

Germany » Berlin

Job description:

Description


<p>Nordic Jobs Worldwide is looking for candidates with a fluent or native German language skillset, for a Customer Service job in Athens, Greece.</p>

<p>Do you speak German and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for you!</p>

<p>Our multicultural client is searching for German speakers, that want to work within customer service. We are looking specifically after you that have a good work attitude and service in your blood. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in the charming city of Athens!</p>

<p> </p>

<p>Our partner is the market leader in Customer Care Services. They were awarded as the “Best Multi-Lingual Contact Center in Europe, 2017” and as a “Great Place to Work, 2017” in Greece.</p>

<p>Their continuously growing international family consists of 6,300 dedicated employees that provide top quality first line customer service & technical support for leading companies in 36 languages. More than 91 nationalities make their working environment the most interesting multicultural one found in Greece.</p>

<p>Join them and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now our partner as a Swedish Speaking Advisor! Discover yourself the beauty of the Greek nature! Taste their famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!</p>

Requirements


<p><strong>You will be asked to:</strong></p>

<ul><li>Interact effectively with existing customers via Calls, E mails or Chat in both German and English.</li><li>Handle customers’ complaints and issues with patience and empathy.</li><li>Be able to solve efficiently all the technical issues.</li><li>Record details of customer contacts and actions taken.</li></ul>



Offer


<ul><li>Competitive monthly salary as well as a monthly performance bonus</li><li>Excellent relocation support: Flight ticket, accommodation for 2 weeks and help in many other things</li><li>Extra payment for Night shifts, Overtime, Greek Holidays & Sundays</li><li>Ongoing paid training using the latest technologies</li><li>Both private and public health insurance coverage</li><li>In house doctor</li><li>On site canteen</li><li>Casual dress code</li><li>Employee Relations team to help new hires integrate in the Greek lifestyle and culture</li><li>Fun team activities inside and outside the company</li><li>Lots of benefits and discounts for all their employees</li></ul>

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