Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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German speaking Customer Advisor for Fashion Brand

France » Paris

Job description:

Description

Have you always wanted to work abroad? Why not apply for this interesting job in beautiful Paris, the capital city of France, famous for it’s art, fashion, gastronomy and culture! The role itself will be based in the north side of Paris and you will be part of an international service team for a very well-known fashion brand.
 

As a Customer Advisor you will receive incoming calls, email as well as live chats from your clients in German as well as in English. Answering queries regarding products, stock levels, prices, processing orders and refunds and solving any issues will be part of your daily tasks and responsibilities. This is a varied role with lots of different administrative tasks and where you will need to take ownership over the issues that arise.
 

Requirements

We are looking for candidates who have:

  • Excellent communication skills both verbally and written in German and English
  • Interest in fashion
  • Excellent listening and problem solving skills
  • Computer literate
  • Eagerness to learn and develop

Offer

Full paid training will be provided. Competitive Salary plus monthly bonusses. Additional benefits: 36 hr work week, 50% reimbursement of public transport costs, 25 holidays + additional 7 days off, Career progression opportunities, Access to the company’s canteen, private medical insurance and Life insurance.

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