Information

  • Sector: Customer Service
  • Contract: Project/Service based

Languages

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IT Helpdesk with German and Dutch

Spain » Barcelona

Job description:

<p>   The company is a multinational providing IT services to different markets and working directly with other companies within the IT sector. We are recruiting a Line 1 Helpdesk Agent with an excellent level of German and English for one of Europe`s leading IT Infrastructure providers. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.</p>

<p>We are looking for a candidate with the following qualifications, experience and skills.</p>

<p>Qualifications</p>

<p>- Fluent in German and English</p>

<p>Experience</p>

<p>- Previous experience in customer service <br />- Experience in IT or technical support is a plus</p>

<p>Soft Skills</p>

<p>- Very independent worker<br />- Communication skills<br />- Team player<br />- Motivated to learn<br />- Dynamism, good presentation and motivation<br />- Customer oriented person</p>

<p>Other:</p>

<p>- Availability to start immediately</p>

<p>We provide an attractive Benefits package:</p>

<p>- Salary: 18.300 € gross/year<br />- Full training provided<br />- Schedule: Monday-Friday. 08.00-17.00 / 09.00-18.00<br />- 80 €/month in Restaurant Tickets (After 3 months)<br />- Discounts in sport club and private insurance<br />- Free Spanish lessons<br />- Discount in other languages<br />- Free Private Bicycle Parking<br />- Discounts on day care<br />- Free Medical Insurance after 6 months<br />- Plan dental care<br />- The possibility to work in a young, dynamic and friendly environment.<br />- Great opportunities of professional growth</p>

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