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  • Sector: Customer Service
  • Contract: Full time

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IT Support Analyst (Portuguese Speaker)

Czech Republic » Brno

Job description:

Description

Your Future Company:This international information technology company is providing outsourcing, business consulting and next-generation digital services for their clients all over the world. They currently employ hundreds of thousands of multinational talents in their teams yet they manage to stand out strongly with their friendly working culture and recognized as one of the top employers globally. For their office in the centre of Brno, they are looking for new talents who are ready to grow together with them. Your responsibilities and impact working as IT Support Analyst will be:You will make a vital contribution to the company by: – understand your customer's needs through activelistening– assist them in their native language via phone, email,and chat– escalate calls if you feel like someone else on yourteam could provide even better assistance– learn and grow your skills as an IT professional in arenowned multinational company with the support ofcertified instructors Skills, experiences and interests you need to succeed in this role: Are you customer service-oriented, have good communication skills, are interested in growing your skills as an IT professional? Then you are what we're looking for!– You have a native level of Portuguese and a high level of English– You have good customer support skills– You have an interest in IT field– You are familiar with MS Office– You have motivation to work abroad and to gain international experience What’s in it for you? – A full-time job with a long-term perspective– A salary of13556€ gross per year– Additional monthly salary bonus– Working Hours: Monday to Sunday, rotating shifts– A vast range of benefits including meal vouchers, multisport card and language courses– A conveniently located office near the city center of Brno, with an international team– Great growing opportunities– 2 weeks of accommodation What should you expect from living in Brno? - Located at the heart of Europe with many travel opportunities- A small city comes with a metropolitan urban lifestyle but low living costs- International vibes without having a touristy crowd- Diverse events, cultural activities, festivals and nightlife- Rich historical sites and a beautiful architecture- Countless shades of green and a calming weather- An IT paradise with many career opportunities! 

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