Information

  • Sector: Customer Service
  • Contract: Permanent
  • Salary: 18.000 € - 24.000 € gross / year

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Italian IT/Customer Support in Greece - Paid flight ticket

Greece » Athens

Job description:

<ul><li>Answer incoming customer calls regarding product problems, service questions and general client concerns</li><li>Maintaining an elevated level of professionalism with clients and working to establish a positive rapport with every caller</li><li>Work with the management team to stay updated on product knowledge and be informed of any changes in company policies</li><li>Frequently attend training to improve knowledge and performance level</li></ul>

<ul><li>Strong phone and verbal communication skills along with active listening</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Good Knowledge of computers & modern technologies</li><li>Candidate must have European nationality</li><li>High school diploma</li><li>Must be at least 18 years of age or older</li></ul>

<p><strong>Benefits:</strong></p>

<ul><li>Competitive basic salary</li><li>Performance bonus per month</li><li>Extra payment for Overtime, Sundays and Greek Holidays (75%)</li><li>2 extra salaries per year(Christmas/Easter-Summer)</li><li>20 days annual paid holiday</li><li>Exclusive discounts and offers for all employees</li><li>Ongoing IT and Soft skills training provided by specialists keeping you updated</li><li>Career development opportunities</li><li>Pension plan</li><li>Health insurance coverage</li><li>International, multicultural modern working environment</li><li>On-site canteen</li><li>Casual dress code</li><li>In house doctor and examination center</li><li>Free Greek courses</li><li>Welcome event</li><li>Interactive activities: team-building excursions, themed parties, sport events</li></ul>

<p><strong>Relocation package for candidates:</strong></p>

<ul><li>Flight ticket provided</li><li>2 weeks free accommodation (breakfast included)</li><li>Taxi transfer from the airport</li><li>Support in finding an apartment to rent</li></ul>

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