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Description
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.Together, we turn ideas into action—let’s get started!As a Italian Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivationDuties and Responsibilities:Making daily outbound calls and follow ups.Assisting new players and current players to ensure they have no blockers to enjoying our products.Promoting our site, products, campaigns and overall entertainment offering.Working with your team leader to ensure all targets are understood.Work with other departments such as Payments, Risk, VIP and Customer Support.
Requirements
An energetic passion for customer service and speaking directly with customers.A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.A drive to reach targets and overachieve on a daily basis.Native Italian and Fluent English.An understanding of the Casino and/or sports betting industry.Target oriented and driven by achieving goals.
Offer
Snacks in the Office20 / 26 days of vacation per year6 days of sick leaves without document requiredAttractive office location and facilitiesMedical insurance for you and your partnerSports packageBirthday, wedding, and newborn giftsLanguages classes (partially paid by the Company)Career growth opportunitiesInternational corporate parties, great team-building events and activities