Italian VIP Account Manager (relocation to Warsaw, PL)

Job description:

Description

We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.Together, we turn ideas into action—let’s get started! We are looking for an Italian VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value. Your Shift Working Hours: between 8am and 2am - 5 days out of 7, including 2 weekends per monthWork setup: this role is Warsaw-based, relocation support provided after remote start Being able to search and find for solutions of customers’ issuesAble to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needsMonitor customers’ performance & behaviour in order to evaluate bonus creditingEnsure that products’ compliance is being followed according to relevant regulationsPrevious experience as a Sales agent will be considered as an advantage

Requirements

Proficiency in English and Italian both written and spokeniGaming experience is a mustProactive person with good support / sales skillsStrong communication and negotiation skillsAttention to detailsPrevious experience will be considered as an advantage

Offer

Snacks in the Office20 / 26 days of vacation per year6 days of sick leaves without document requiredAttractive office location and facilitiesMedical insurance for you and your partnerSports packageBirthday, wedding, and newborn giftsLanguages classes (partially paid by the Company)Career growth opportunitiesInternational corporate parties, great team-building events and activities