Information

  • Sector: Customer Service
  • Contract: Full time

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Ireland » Dublin

Job description:

Description


<p>As a Customer Service Agent, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline agent, you will be the primary point of contact for our customers – it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude.</p>

<p>An agent within Customer Services exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in quick paced and collaborative team environment.</p>

Requirements


<ul><li><strong>Fluency in English & a second European language required</strong></li><li><strong>An EU Passport or legal right to work in Ireland</strong></li><li><strong>12+ months Call Center or Customer Service experience required</strong></li></ul>



Offer


<p><strong>Why join PayPal...</strong></p>

<ol><li>We were recognised as one of the ‘<strong>Best Places to Work in Europe 2017</strong>’</li><li>We are hiring <strong>full-time permanent positions</strong> – enjoy job security while you help us revolutionise the payment industry!</li><li>We offer a competitive salary and performance related <strong>bonus</strong></li><li>Wellness is one of our core values, and we have an amazing benefits package that includes 25 days paid <strong>annual leave</strong> (in addition to public holidays), an <strong>education</strong> allowance to support your future growth, a <strong>sabbatical*</strong> program, a company <strong>pension</strong> scheme and <strong>health insurance</strong> for you and your partner/ dependents</li><li>We advocate professional development, and offer <strong>international</strong> and domestic <strong>career progression opportunities</strong></li><li>We understand relocating can be difficult, so we offer a <strong>generous relocation package</strong>* to support you in your move to join us<br /> </li></ol>

<p>Not to forget…we also have a<strong> free onsite gym</strong> with personal trainers, a subsidised <strong>restaurant</strong> with a professional chef team, onsite <strong>Costa Coffee</strong>, a subsidised private commuter bus service, <strong>food zones & games rooms</strong>, family fun days, active <strong>social groups</strong> and so much more...</p>

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