Information

  • Sector: Customer Service
  • Contract: Permanent
  • Salary: 18.000 € - 24.000 € gross / year

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Lisbon: Audiosystem – Customer Agent (m/f/x) German/ English

Portugal » Lisbon

Job description:

<ul><li>You advise customers in the field of <strong>consumer electronics </strong>via telephone, chat and e-mail</li><li>As <strong>Inbound</strong> Customer Service you are responsible for questions regarding the <strong>online shop</strong>, these can be questions about <strong>payment methods</strong>, <strong>shipping</strong> and <strong>returns</strong></li><li>Through internal training, which you will receive, you will have technical know-how and support customers in their <strong>technical concerns</strong></li><li>It is your responsibility to create and maintain master data to generate a fundamental and fast processing</li></ul>

<ul><li>You have a <strong>very good </strong>knowledge of<strong> German </strong>and <strong>English</strong>, oral and written</li><li>You are looking forward to an <strong>adventure in Lisbon </strong>and are as soon as possible available</li><li>As a <strong>friendly</strong>, <strong>communicative </strong>and <strong>service-oriented </strong>person with technical know-how, you are able to advise customers in the field of consumer electronics</li><li>You are <strong>flexible </strong>in term of time and you can work 5 days a week from Monday to Sunday</li><li>In addition to good knowledge of MS Office, a reliable and <strong>solution-oriented </strong>approach is required</li></ul>

<ul><li>Enjoy the benefits of Lisbon and get a <strong>direct entry and con</strong>tract, as well as <strong>internal development </strong>opportunities with our international client</li><li>That sounds great! You will get your<strong> flight back </strong>to Lisbon if you've worked for the company for at least 9 months</li><li>Apartment? Food? Bonus? No problem, we already have <strong>accommodation</strong> for you and in addition you will receive a <strong>meal allowance </strong>in your salary as well as holiday and Christmas bonuses calculated on a yearly basis</li><li>You will work in a modern workplace with international colleagues and also do <strong>free-time activities</strong> like sightseeing, mountain biking, surfing and many more</li></ul>

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