Norwegian-speaking Technical Support to Warsaw, Poland

Job description:

Description

Do you want to work with technical support while developing your customer service and soft sales skills? Our client is looking for Norwegian-speaking candidates to join their team in Warsaw, Poland!Become part of a growing team providing 1st and 2nd line support to customers in an on-site setting. From resolving billing and technical issues to engaging in soft sales, this role offers a varied and rewarding experience. About the companyThe company is a global leader in customer experience solutions and technology, serving iconic brands across the world. With over 300,000 staff operating in more than 40 countries, they are known for transforming customer experience through innovative and personalized solutions. The company fosters a supportive, inclusive, and dynamic work environment focused on continuous learning and development.What will you do?Provide 1st and 2nd line technical support to customersTroubleshoot billing and technical issuesDeliver excellent customer service via multiple channelsEngage in soft sales by recommending products and servicesMeet assigned sales and customer satisfaction targetsMaintain professional communication in Norwegian and EnglishWork full-time across flexible shifts, including some weekends

Requirements

C1 level proficiency in Norwegian, strong B2 level in EnglishStrong technical skills and problem-solving abilityComfortable with soft sales and meeting sales targetsConfident communicator with persuasive abilitiesFinancially prepared to relocate to PolandFlexibility to work across various shifts, including weekends

Offer

Full-time position (40 hours/week, Mon–Sun shifts)On-site work in a modern Warsaw office3-month probation followed by a 12-month contractRelocation package providedInclusive and international work environment