Operations Director (Digital Marketing)

Job description:

Description

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Operations Director (Digital Marketing) for their Dubliln office.  Position: Operations Director (Digital Marketing)Location: Dublin, Ireland Employment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Focus on strategic planning and goal setting as defined with the COO or EVP Operations Direct the operations in support of its goals Manage multiple projects and clients Ensure that the Account Managers delivering in line with the role KPIsPropose and fulfill the approved management budgetsImplement company-wide management-approved strategiesPerform follow-ups with the corporate clients and create a close relation with high-level decision-makers in order to create new business opportunitiesIdentify potential risks and potentia for improvementReview of KPI’s and margins of projects assigned Interaction with other departments in order to improve the projectsEnsure the processes of continuous improvementProvide to the Managers a clear sense of direction and ensure development of positive working environment. 

Requirements

Native/fluent in English, both oral and writtenMinimum 2 years of experience as an Operations Director in BPO, Customer Experience Management or Shared Services for international marketsHigher education degree is mandatory for this roleExperience in Digital Marketing, Advertisement or similar industries will be considered as an advantage Strong interest in technology Computer literate with sound knowledge of Microsoft Office packageExperience in managing financials: budget, margin and P&LStrong management & leadership skillsCustomer and goal orientedStrategic thinker with ability to make sound decisions. 

Offer

Excellent remuneration package based on experience, skills and performanceBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential.