Swedish Customer Support Consultant|Telecommunications

Job description:

Description

Are you fluent in Swedish and excited about the world of telecommunications? Join a leading international BPO and help customers navigate mobile networks, devices, and services.As a Swedish Customer Support Consultant, you will handle customer inquiries related to mobile networks, services, and devices via phone and chat, troubleshoot technical issues with clear step-by-step guidance, and assist with billing, plan upgrades, and account management. Additionally, you will support the business by performing light upselling and cross-selling of relevant products and services to enhance the customer experience and drive value.

Requirements

Native-level Swedish Advanced English Excellent communication and problem-solving skills Tech-savvy and adaptable EU passport holder Willingness to relocate to Greece (remote work after initial setup)

Offer

Competitive monthly salary 14 salaries per year Work fully remote all over Greece Relocation support for abroad candidates (flight, administrative assistance, 4 weeks of free accommodation) Private medical insurance Monthly bonuses and meal vouchers Indefinite duration contract Opportunities for professional growth in a multicultural, telecom-focused environment