Information

  • Sector: Customer Service
  • Contract: Permanent
  • Salary: 24.000 € - 30.000 € gross / year

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Trilingual Customer Service Executive (IT-FRE-ENG)

Ireland » Dublin

Job description:

<p>We are recruiting for trilingual speakers with fluency in French, Italian and English for an exciting<br />role in Dublin.  This is an office-based role working in the head quarter of a software company that<br />provides employee reward and recognition platform to companies throughout the world.</p>

<p>As a Customer Service Executive, you work in a varied role which includes administrative tasks as<br />well as answering calls and emails from your clients, where you will use your expertise to solve any<br />issues relating to the product. You will provide information to enhance the overall experience of the<br />platform and also work with your client to ensure the success of their recognition program. As part<br />of this growing team your support will include among others activities such as password requests,<br />nomination and redemption of awards. The focus is on client satisfaction so this position would suit<br />a professional and experienced account manager.</p>

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<p>We are looking for candidates who are:</p>

<ul><li>Fully fluent in written and spoken Italian, French and English</li><li>Professional and interested in client engagement and who can think on their feet </li><li>Computer literate</li><li>Team player</li><li>Eagerness to learn and develop<br /> </li></ul>

<p>Full paid training will be provided. Mon-Fri office hrs. Extremely competitive salary plus lots of benefits, including;</p>

<ul><li>Health and Life Insurance</li><li>Ongoing Educational Support and Allowance</li><li>Income Protection </li><li>Pension contribution</li><li>Annual leave balance which increases with service</li><li>Onsite Wellness Programs</li><li>Years of Service program</li><li>Free breakfast, fruit and snacks onsite </li><li>Access to discounted global gift cards!</li></ul>

<p>The selection process is done via phone and skype and support with the relocation will be available if successful.</p>

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