Information

  • Sector: Customer Service
  • Contract: Project/Service based

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***Urgent hiring SLOVAK or CZECH - Joining bonus offered !

Greece » Athens

Job description:

<p><em><strong>** Candidates who can start ASAP receive  500  euro net Joining Bonus , to cover first month's expenses </strong></em></p>

<p>How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.<br />How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.</p>

<p><strong>Responsibilities:</strong></p>

<p>• Handle inquiries from customers through phone, e-mail, and chat;<br />• Cope with difficult situations, and find timely solutions;<br />• Interact with other departments to resolve more complex cases;<br />• Provide a step-by-step guidance to customers;<br />• Follow the established company procedures;</p>

<p> </p>

<p>• Fluent level of <strong><em>  CZECH or SLOVAK </em></strong> (native, or C1 ) and advanced English - both verbal and written;<br />• Strong interest in modern technologies, and advanced computer skills;<br />• Experience in using mobile devices and apps;<br />• Excellent communication skills and active listening;<br />• Analytical thinking;<br />• Time management skills;</p>

<p><strong>Benefits:</strong></p>

<p>• Excellent base salary;<br />• Monthly bonuses based on personal results;<br />• 14 salaries per year + paid overtime;<br />• Many social benefits: full health insurance, sport activities, and food vouchers are provided;<br />• Professional, paid, trainings;<br />• Many team activities, like team buildings and holiday parties;<br />• A great chance to develop your career;<br />• A great chance to work abroad and meet a new culture;</p>

<p> </p>

<p><strong>Successful candidates will be offered:</strong>paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;</p>

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