Administrative Assistant (French Speaker)

Do you have previous experience working as an administrative assistant, HR, back office ? Would you like to start your career in a multicultural environment ? 

We are looking for an Administrative Assistant with strong organizational and interpersonal skills!

Your responsibilities and impact as an Administrative Assistant will be:

• Support project activities including but not limited to: Preparation of project meetings & materials, taking notes
• Support process & desktop procedure documentation as well as training materials
• Support in training & coaching new joiners
• Gather, review, manage information & documents from different stakeholders
• Gather customer information, create and manage change into the customer master databases ensuring alignment between the different systems and accuracy of data
• Gather & document customer invoicing specificities & work closely with the different teams to identify how to automate/produce invoicing according to requirements
• Review revenue & check compliance, create & send invoices
• Receive self-billing information & manage reconciliation
• Identify, assess, categorize and solve invoice errors & disputes in collaboration with the local & collection team
• Provide accurate and timely responses and communication to internal and external customers queries & requests
• Work collaboratively with all stakeholders (Middle Office, local finance & business teams) to deliver excellently
• Generate reporting (Invoices/ Credit notes …) for business needs
• Any other middle office ad-hoc tasks

Skills, qualifications and interests you need to succeed in this role:

• You have a native level of French, and you speak English fluently
• You are graduated with a Business Administration Degree or equivalent
• You have previous successful experience with working in a shared service center environment, working in Billing, Customer Service, HR or Sales 
• You have the habit to collaborate with an international team
• You know how to be proactive and escalate if necessary, to solve issues
• You are quality-oriented, focus on details and problem solver
• You have great communication skills
• You have excellent organization skills and the ability to work under pressure & manage deadlines