Back-office Specialist with Norwegian and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!

As a Back-office Specialist with Norwegian and English you will be a part of a great team and all together will:

• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and assess customers’ needs 
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

As a candidate, you do not need to have experience in a similar role but you should be fluent in Norwegian and have excellent communication skills.