Czech Data Moderation Associate with French OR German

What we do:

At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Gdansk, Wroclaw, and Krakow. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits.

Be Cognizant!

What you will do: 

• Reviewing maps data to assess accuracy against client policies,
• Engaging with businesses, predominantly via outbound phone calls, to verify their business information,
• Updating client platforms based on collected information,
• Making well-balanced decisions based on market-specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

• Proficiency in Czech at min. C1 level and English at B2+ level,
• Proficiency in French OR German at min. B2 level 
• Excellent verbal and written communication skills - customer engagement is the critical part of this role,
• Proficient user of the MS Office package and Google Sheets,
• Ability to build and maintain effective customer/vendor relationships,
• Attention to detail & problem-solving skills,
• Good time management, prioritization skills, and ability to work under time constraints and without careful oversight,
• Ability to work in a multicultural environment.