Czech-speaking Quality Assurance Associate in Dublin

Our client is an international, well-respected tech firm, and they are looking for candidates to join their Dublin team.

A quality assurance specialist ensures that the final product observes the company's quality standards. In general, these detail-oriented professionals are responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the delivery of satisfactory outcomes.

Your main attribution is to offer effective customer assistance (client users and suppliers) concerning its requirements to solve problems

• Carry out a detailed assessment of contacts/conversations that are resolved
• Assess if the business and compliance requirements are followed as per the SOP/guidelines
• Identify the gap and share/update constructive feedback
• Execution on daily deliverables and detailed instructions provided on new assignments
• Decisions made are to keep in mind, not to impact on the team / self-efficiency
• Individual contributor as a part of a team, with a focused scope of work
• Provide a clear and crisp understanding of errors made

• At least 6 months experience in Quality Assurance
• Native level of Czech + Advanced level of English
• Good working knowledge of computer i.e., MS-Office (Google sheets will be an added Advantage)
• Attention to detail and a results-driven approach is a must
• Ability to work well under pressure
• Client-oriented, flexible, patient
• Excellent written communication skills
• Good organization skills