Chinese-speaking Back Office Officer to Greece or Cyprus

We are looking for Chinese speakers to work as Customer Experience Officers in Limassol, Athens or remotely.

About the Company

With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.

The Role:

We are looking for passionate and self-motivated professionals to join our Back office team. The successful candidates will have the opportunity to monitor, manage and execute client funding requests.

The main responsibilities of the position include:

• Process deposits, withdrawals and refunds based on established policies and procedures
• Ensure compliance with the company’s anti-money laundering procedures
• Internally assist all departments with any issues related to client funds
• Provide suggestions on system enhancements
• Perform other ad hoc tasks, as requested

Main requirements:

• Degree in finance, economics or accounting
• Experience in a similar position would be considered as an advantage
• Excellent verbal and written communication skills in Chinese and English
• Ability to work on shift rotation is a must
• Efficient and detail-oriented
• Computer and numerically literate
• Valid work permit required