Dutch-speaking Damage & Claims Support Agent to Berlin

We are looking for Damage & Claims Agents to work for a car rental service in beautiful Berlin!

Do you want to work in the beautiful city of Berlin? Then our clients supports you with a relocation package of €600. We are looking forward to your application for their team in Berlin as a convincing and competent Damage Agent (m/f/d). Ideally with experience as a service assistant or claims handler (m/f/d) in breakdown and claims processing. However, we would also be pleased to hear from career changers (m/f/d) with commercial training as an Agent for office management (m/f/d) and initial professional experience.

What you will do

• You collect all the relevant information regarding the new damage claim
• You are responsible for the first customer contact after the damage happened
• You are the connection between our service stations, external service providers, and our claims processing and you will document the exact happening and the information according to the damage
• You correspond with our customers fluently in Dutch and English

About you

• You have completed an education in office management or a related field
• You enjoy solving complex facts and keep our quality standards high
• You have a keen eye for details and can work accurately
• You work thoroughly and concentrated with the computer, and you are used to the common office applications
• You are fluent in Dutch and you speak good English as well.