Digital Marketing technical support with German (f/m/x)

** Signing Bonus 2000€ **

Are you looking for your next challenge working in the digital marketing area, focused on a B2B environment? This might be your opportunity to build an international career. As a member of our Digital Marketing technical support team, you will be responsible for troubleshooting of the advertising platform, while learning and understanding the business goals of the clients. You will succeed in this role if you can be creative, using your analytic mindset to achieve strong customer satisfaction with a focus on quality and results

Responsibility

• Resolving technical issues;
• Troubleshooting of the advertising platform in a B2B environment;
• Defining solutions to clients and adapt existing processes to find alternative solutions;
• Using basic coding and debugging skills for problem analysis;
• Understand the business goals of the clients and support them through a chat system providing solutions in a timely fashion;
• Achieve strong customer satisfaction with a focus on quality and results.

• Native German speaker;
• Fluency in English, written and spoken (minimum B2);
• Experience in Digital Marketing (required);
• Technical background (education and/or work experience);
• Professional communication skills;
• Analytic mindset.