DESCRIPTION
Location: Larnaca, Cyprus
Role: French speaking Video Gaming Support Agent
Salary: 1250 euro gross p/m
Working hrs: Full Time - rotational between Monday - Friday 11:00-20:00 (shifts)
Relocation: when relocating from outside of Cyprus, there will be a relocation package offered which includes: Room in shared company apartment for the 1st month + flight tickets reimbursement (up to 200 euro) OR 600 euro relo bonus
The Company
Our client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit French speaking support agents to join their video gaming project.
The Role
As a French speaking Video Gaming Support Agent you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for players in regards to queries in relation to their console, network or account. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.
REQUIREMENTS
Requirements
- Fluent French and English
- Previous Customer service experience desired
- Excellent communication skills
- Ability to multi-task