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job offers of fujitsu at Europe Language Jobs

Game Support Representative with German and English

Mandatory:
DESCRIPTION

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate


If you are passionate about gaming, join our Game Support team in the biggest employer in the CX (Customer Experience) industry in Bulgaria - get the job you will enjoy!


A typical day:

  • Assist our players with any issues they might experience or report via email and chat only
  • Focus on the player and provide the ultimate player experience
  • Listen to the voice of the players and communicate it further to the appropriate teams
  • Work with our team to improve our processes


Sounds good, right?

REQUIREMENTS

If you have:


  • Fluency in German and a good command of English
  • Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success


ARE YOU THE PERFECT CANDIDATE?
Game Support Representative with German and English