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DESCRIPTION
Reference Number: CCOHU1021
The position:
We are looking for a passionate and self-motivated professional to join our Customer Experience Team.
The main responsibilities of the position include:
- Deal with clients’ inquiries via live chat, email and telephone
- Preform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
REQUIREMENTS
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector, is a definite plus
- Fluency in English and Hungarian language
- Dynamic and target oriented
- Outstanding communication and interpersonal skills
- Excellent computer literacy
SKILLS