HIGHLIGHTED
Italian Customer Service (Paris)
business
history
lightbulb
DESCRIPTION
DKR are working with a great international Customer Support company operating throughout France. They believe in not only providing customer support, but building customer relationships and are looking for a friendly and positive Customer Service Agents to do just that! Interviews for this role will take place virtually via on-line tests and tele-conference calls in order to aid convenience to candidates.
- Communicating with customers via e-mail, phone and live chat in order to answer any questions or help with issues they might have.
- Being able to think creatively and quickly in order to solve problems that may arise
- Coordinating activities between the dealership and customers.
REQUIREMENTS
- I need native level Italian and @ least B2 English.
- Background wise, I need someone computer literate, happy to support and help customers and work with business clients in your own language.
- You'll be able to multitask and solve problems on the go! Obviously if you have experience in a contact centre and/or automotive industry then you'll stand an extremely good chance of being successful!
SKILLS