Swedish Customer Service - Telecommunications

Join our dynamic team providing top-tier customer service in the telecommunications industry! We're seeking individuals with or without prior experience in customer service who possess a knack for problem-solving and a passion for delivering exceptional customer experiences.

Key Responsibilities:

• Resolve customer concerns promptly and effectively, ensuring a seamless experience.
• Utilize advanced active listening skills to engage with customers and address their needs empathetically.
• Maintain a positive attitude and adaptability to various customer situations.
• Demonstrate strong sales acumen and target-oriented mindset, with a curiosity and solution-oriented approach.
• Proficiency in computer usage and the ability to manage calls and solve problems efficiently.
• Guide customers through complex procedures from start to finish with ease.
• Stay updated on ongoing cases and communicate relevant updates to customers.
• Identify and address customer needs to promote sales and upselling opportunities.

Perks:

• Competitive salary starting at 1.029€ with monthly performance bonuses of up to 350€.
• Flexible scheduling from Monday to Sunday, between 09:00 and 20:00.
• Comprehensive 3-week training program to equip you with the necessary skills and knowledge for success.
• Relocation Package: Enjoy a complimentary flight to Sweden and two weeks of accommodation upon your arrival. We're dedicated to making your transition smooth and hassle-free!

If you're ready to embark on a rewarding career where you can make a difference every day, apply now to join our team!