DESCRIPTION
Are you…
- a person who loves working in the travel & lifestyle industry?
- someone who understands the culture and norms in Scandinavia, and can speak the languages required?
- the person your friends always turn to for suggestions on their holiday destinations?
- always ‘in the know’ about the new restaurant openings in town and best places to go to?
- someone who thrives in a fast paced and fun working environment?
Yes? Read on…
Our client is looking for a passionate, motivated, and resourceful individual to join their Lifestyle team. As a Lifestyle Manager you will be fulfilling requests for Travel, Retail, and Entertainment (concerts, sports, culture, and much more) including Restaurants, Clubs & Bars on behalf of our Scandinavian based members. You will use your expertise to help our members get the most from their lives, whilst growing knowledge within your team and across the company. You will use your research and communication skills to provide personalized solution to our members request within specified time frames on a Premium level.
About our client:
Our client's goal is simple, to become the most trusted service business in the world.
The company is a leading global lifestyle management business with presence in over 20 offices globally and more than 950 employees. They use their expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. They also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
They deliver their service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of their highly trained lifestyle managers. The company is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
Key Responsibilities:
- Service the members in a polite and professional way at all time
- Design requests by telephone and email in Swedish and English mainly in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing for premium cardholders, considering all the needs of the customer
- Preparation of tailor-made quotations, confirmations and documents, administrative processing, and invoicing via the company's own accounting department
- Keep yourself up to date within all Lifestyle trends for the Nordic market
- Active sale of promotions and exclusive events
About Nordic Jobs Worldwide
We are a professional Nordic recruitment company, specializing in bringing together candidates from Sweden, Finland, Norway and Denmark with companies all over the world. Nordic Jobs Worldwide is the largest recruitment firm in the Nordic region and we match the most exciting jobs with Nordic talent. The last 2 years we have helped over 1000 candidates from the Nordic countries to get their dream job with our partners in over 28 different countries.
REQUIREMENTS
Requirements
- Fluency (both written and spoken) in Swedish and English is essential. Norwegian and Danish is a big plus
- Experience in the hotel business, e.g., as a hotel concierge, front desk or in guest relations
- You have a good knowledge of Scandinavian gastronomy and dining trends, as well as in culture and sporting events
- Energetic and motivated team player who enjoy the challenge of meeting and beating targets
- People who are passionate about delivering high quality and personalized customer service and have excellent research skills
- People who can use their initiative and creativity to best satisfy the needs of our members
- You have strong communication skills and love to provide excellent service and quality daily
SKILLS
ARE YOU THE PERFECT CANDIDATE?
