Back Office Gaming Support Specialist with Polish & English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.  TELUS International Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our NEW Game Support Team - get the job you will enjoy! A typical day:Assist our players with any issues they might experience or reportFocus on the player and provide the ultimate player experienceListen to the voice of the players and communicate it further to the appropriate teamsWork with our team to improve our processes

Requirements

If you have:Fluency in Polish and a good command of EnglishGaming experience - you have played games and you can relate to a player’s concept, community, and mindsetPlayer empathy and understanding a player’s perspective when tackling their issuesUnderstanding of Player SupportDesire to help the players as best as possible and to contribute to the team’s success

Offer

We Offer:Relocation Assistance24/7 Flexible working hoursFully paid trainingStable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonuses We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.