Customer Care Agent with French

Job description:

Description

Are you passionate about helping others? Do you like to work in an international and innovative environment? And are you interested in skincare and -products? Then we are looking for you!Our client is an international company and a Spanish dermatology leader specializing in solutions to skin conditions and sun protection. They are looking for a French talent to join their customer care team at their headquarters in Barcelona.You would be a great fit if you have excellent communication skills, have some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP or Salesforce. Main Responsibilities:Provide excellent customer service for customers in the French marketWork together with the sales team to keep logistics up to dateBuild and maintain relationships with customers B2B and B2CHelp the customers with incidents and complaints by giving creative solutionsStay updated on the company's products

Requirements

Excellent verbal and written communication skillsPrevious experience in customer service or in a contact centerProblem solver and team player attitudeGreat Microsoft Office skillsSAP skills will be a big plus!Ability to adapt to a dynamic environmentThinking in solutions, have an innovative mindset

Offer

Competitive SalaryFlexible working hours between 7:30 and 20:001,5-hour lunch breakHybrid working modelPrivate health and -life insurance24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon offPersonal- and professional growth opportunities