Customer Support Specialist with German and English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.Are you ready to take the next step in your career?If your answer is YES – join the leader in the CX (Customer Experience) industry TELUS International Bulgaria!As a Customer Support Specialist with German and English you will be a part of a great team and all together will:Deliver outstanding client serviceAchieve great customer experience and satisfactionIdentify and assess customers’ needs Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

Requirements

As a candidate, you do not need to have experience in a similar role but you should be fluent in German and have excellent communication skills.

Offer

We Offer:Relocation AssistanceFully paid training Stable job and career development opportunitiesAttractive salaryAdditional health insurance50+ benefits and services to choose fromPositive international working environmentSupport and learningEmployee referral bonusesRelocation package for candidates outside BulgariaWe care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!Does it sound like the perfect job for you? Apply now!About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.