Dutch Customer Service Associate for iGaming in Sofia

Job description:

Description

Are you looking for a place to grow your career, where continuous learning and performance are rewarded? Are you attentive, supportive, and communicative? Are you passionate about customer service? Do you speak Dutch? Then this is for you! Our client is part of the largest online gambling and sports betting software supplier globally. The organization was established in 2007 and has a friendly team and a caring atmosphere. Combined with professional guidelines and procedures, they provide online and offline customer support, sports trading, risk management, and financial services to multinational clients globally, servicing more than 13 brands. Our client has recently taken on a new, exciting, long-term project, with one of their biggest clients – Holland Casino. And so, they are looking for Dutch-speaking people ready to take on new challenges in an environment where they can develop their skills and grow personally and professionally.They are hiring Dutch-speaking Customer Service Associates! Main responsibilitiesWork on a new project for the Dutch marketProvide information to the company’s clientsHandle customers’ queries either via chat and e-mail or phone callsMeet company corporate standards and procedures for qualityMeet predetermined personal and team targetsKeep the job knowledge up to date and strive for excellence

Requirements

Fluent in Dutch and a good knowledge of EnglishExcellent computer literacyExcellent communication and multi-tasking skillsCustomer service experience is a strong advantage, but not requiredA team player open to sharing knowledge and supporting colleaguesStrong orientation towards achieving team’s goals and targets set is an advantageAvailability to work on shifts

Offer

Opportunity to work within a leading company and gain a multicultural experienceCompetitive salary and remuneration package25 days paid annual leaveSupplemental health and dental insurance planLife insuranceMonthly travel/utility allowanceMonthly food allowanceMultiSport cardWellness allowanceEmployee Assistance Program (EAP)Monthly performance bonusAnnual performance bonusOther bonuses such as Refer-a-Friend, newlywed, baby bonus, etc.Company-sponsored seminars, training, social activities, and events Our client offers an extensive training program, which prepares newcomers for their line of work. Encouraging the personal and professional development of team members is at the heart of what they do. With our client, you will have a lot of growth opportunities both horizontally and vertically within the company. If this job opportunity is interesting for you, apply by sending us you English resume! About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.