Finnish-speaking Online Chat Moderator to Malta!

Job description:

Description

About the client The company was formed in 2018 with an all-star crew of experienced iGaming professionals. With a heavy focus on innovative and efficient programming, lean but powerful graphics, and rich content, our client has built a platform that delivers the very best in online gaming management.  The company is built on a philosophy of quality over quantity. Where iGaming operations of the past have thrown personnel at every obstacle, our client employs automation to eliminate company redundancies. Staying lean and mission-focused, they have opted to tackle iGaming with the most competent professionals, state-of-the-art systems and programming, and a keen focus on the trends and challenges of the future. Our client is now looking for Finnish-speaking streamers to join their dynamic team! If you speak fluently in Finnish, love the camera and engaging with a live audience and looking to work in Malta, this is your right call!   A taste of what you will be doing:Taking full ownership of the Live Stream chat for the new brand, Spinz. Be able to direct end-users to customer support when faced with a support query. Quick decision-making when inappropriate behaviour is spotted, such as spamming, trolling, harassment, addiction, and any other threatening situations observed. This position is ideal for anyone who is starting their career in customer support and wants to step into the iGaming industry. 

Requirements

What they are looking for:Excellent written English language skills Basic knowledge of how to use chats. Sound judgment. Ability to keep calm and remain level-headed in tense situations. Have basic understanding on Responsible Gaming. Willing to work shifts, including night shifts. Basic knowledge of online casino games being played would be considered an asset. 

Offer

What they offer: Professional development allowance Fitness allowance International Health Insurance Dynamic working environment This position is based on an 8 hour shift basis, including night shifts.  Benefits:Company workouts To push the team members further and encourage them on their health journey, our client has launched a brand new initiative - Their own office workouts! They allow the team to train using three hours out of the 40-hour work week. Not only will this help with their personal health and fitness goals, but it'll help the mind to be more focused, leading to increased work performance and productivity.  Fitness Allowance In addition to workouts, they offer a yearly fitness allowance to their employees.  Professional Development Allowance The professional development contribution can be used for any type of courses that will benefit your professional development.  Healthy Minds In cooperation with Richmond Foundation in Malta, our client offers free counselling sessions to all employees.  Private Health Insurance  All employees are covered by a private health insurance. Refer a friend Let's recruit together to find your next colleague! The employees are eligible in receiving a referral bonus.  Team building events They love getting together. Both team and companywide team building events are organized multiple times a year.  Dog friendly office All furry friends are also welcome at offices!