French Speaking Agent - Beauty & Cosmetics

Job description:

Description

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.  About the JobAre you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?Our French-Speaking Agents are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

Requirements

Working as a French-speaking Agent, You Have:French/English Bilingual is a must.High school diploma (or equivalent)6 months – 1 year of customer service experienceCall center experience (strong asset)Effective communication skillsPassion for cosmetics and beauty trends, with a genuine desire to help customers look and feel their best.The ability to work effectively in a work-at-home settingThe ability to sit for long periods of time

Offer

Benefits of Working as a French-speaking agent:Industry-leading benefits like:Medical and life insuranceIn & out of hospital benefitsMental health support line20-26 paid days off per yearOn-site occupational physicianMonthly meal vouchersCareer path planning & E-learning career development platformWeekly coaching sessionsGlobal incentive programsFun, supportive work environmentOpportunity to be part of a rapidly expanding global companyAmazing career growth opportunities