German-Speaking Customer Experience Officer

Job description:

Description

The role: We are looking for passionate and self-motivated professionals to join our Customer Experience Team! The main responsibilities of the position include:Deal with clients’ inquiries via live chat, email and telephonePerform personal clientele analysis and taking actions as requiredHandle client inquiries appropriately and ensuring that high level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving targeted results

Requirements

Main requirements:Degree in a business-related fieldClient handling experience in the financial services sector is a definite plusFluent German speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high-level of organizationOutstanding communication and interpersonal skillsExcellent computer literacyValid work permit required

Offer

Benefit from:Attractive remuneration packagePrivate health insuranceCorporate pension fundFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunitiesType of employment: Full timeLocation: Limassol, Athens or Remote