Italian speaking Advisor - Work from home in Portugal

Job description:

Description

Join our client's multicultural team and make a real impact on our client’s business every day.We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company. ResponsibilitiesAssist viewers through phone and/or chat regarding different queriesProvide account and application support to viewers namely with regard to software functionalityProvide technical support and troubleshoot system configurations and network settingsProvide accurate and real-time responses to the viewer’s inquiries.

Requirements

Have a high level of Italian (written and oral) and fluent in English (B2)Are passionate about entertainment and media enterpriseHave excellent communication skills coupled with empathy, team spirit and customer-orientedHave familiarity with digital streaming services and devices 

Offer

Strong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health InsurancePersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectFlexible ScheduleWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!We promote inter-company mobility to work at any of our sites around the worldWorkplace: Work From Home (for people already based in Portugal)Base Salary: 900€ gross per month per 14 monthsPerformance Bonuses: 100 euros gross per month - 12 payments per year.Transport allowance - 20 euros per monthMeal allowance - 7.23 euros per working dayAccommodation provided by the company for 280 euros per month (bills included). This option is available for candidates coming from abroad.