Microsoft Representatives for Slovak Speaking Customers

Job description:

Description

Are you a fluent Slovak speaker? This is your chance to work in our Microsoft Support team! Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!If you speak Slovak  fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the French Microsoft Support team, in order to support customers from Slovakia. What you will do:Depending on the team that successful candidates will join, responsibilities vary:Identify customers’ needs and deliver appropriate solutions, including salesGuide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely mannerAssist customers to place an order and related issuesAnswer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issuesFollow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possibleTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Greece! What you will bring:Excellent communication skills in SlovakGood command of English (B2+)Sales experience with consumer products and services will be an assetTechnical research skills to troubleshoot customer problems.Advanced internet research skillsAn empathetic soul with the communication skills that matchA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer What we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12.000 people from 110+ nationalities. Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.