Remote Bol.com Client Service in Portugal (Dutch Speaker)

Job description:

Description

Do you love online shopping, and do you value high quality customer service? Then this job for Bol.com might be your cup of tea! This job offers you to work for one of the leading web shops for a variety of products like books, toys and electronics. Whether you are looking for a new challenge to take on or just experience life abroad, with us you surely will find what you're looking for. Your responsibilities and impact as Client Service will be:Providing professional customer service solutions to customers over the phone and emailsAssisting customers with their inquiries and issues by offering the right answers and solutionsBeing client-oriented and assuring client satisfaction and a high level of service qualityAnswering incoming queries from customersBeing a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role:You are a native Dutch speakerYou have a business proficiency level of EnglishYou are looking for a job opportunity abroadYou are motivated and committed to your workYou have excellent communication and listening skillsYou are a team player and you are willing to work with many other nationalities What’s in it for you?Type of contract: a long-term fixed term contract, renewable every yearRemote work from anywhere in Portugal mainlandWorking hours: full time (40h/week)Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational scheduleSalary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1040€ gross/monthExcluding accommodation: 1298€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after 3 monthsHelp in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities, and social events organized by the companyReal career opportunities in different career paths(*) Compensation during training period if successful (from 1 to 4 weeks): nearly fully paid Your Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!