Success Development Specialist (German-speaking)

Job description:

Description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.We are looking for a German-speaking Success Development Specialist (on-site) to join one of our exciting projects. What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team. Your benefits:Full time 39 hours/week contract: Monday to Thursday 9:00 to 17:30, Friday 9:00 to 16:30Great office location in MalagaFriends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized courses What you'll experience with usAs a Success Development Specialist in our team, you will:Provide concierge support for pre-defined list of Independent Software Vendors developing, publishing and growing salesBe the first contact point, deliver a strong first impression and set the foundation for long term partner relationshipDefine reason for call talk track - designed for consistent repeatable executionProduct/Offering focus - focuses on offering specific to target audienceExecute on structured multi-channel (call, email, social) outreach cadencePosition competitive offerings and solutions in the context of customer needs and experiencesCollect feedback from customers and articulate it back to the business: "Voice of Partner" We'll be a great match if you:Have a proficient or bilingual level of German and advanced EnglishHave a Bachelor's Degree in Business Management, IT, Marketing or related fieldHave minimum 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experienceHave sales skills - Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.Can accurately document call outcomes and notesHave basic understanding of target industry, ability to deliver provided messaging on solutionsAre fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is requiredBaseline understanding and passion for cloud technologies and changing the worldStrong written and verbal communication skills and use of professional business language We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role. If this sounds like you, join us! Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ24-002592-1-GERMANY