Swedish Speaking US Visa Process Advisor

Job description:

Description

We believe the health and happiness of our people is central to our success as a business. Some of the perks of this job include great Team, private insurance, free fruit days and massages. Are you curious & nimble? You are in the right place! We are looking for just the right person to join our Transcom family, and just like in a family - we care about YOU! What's in it for YOU!Work experience in international company and multilingual teamExcellent atmosphere, friendly and diverse environment, teamworkFlexible work environment and working scheduleInternal training and career opportunitiesWide range of financial and in-kind benefitsFruit and massage days Join our Transcom Family as German speaking US Visa Process Advisor!Become an expert and provide an outstanding experience to our customersAssess the nature of product or service issues and resolve basic to complex problems of customers, through inquiries received via email and phone (and occasionally live chat).Use a variety of modern communication channels to offer the best possible serviceAdministratively process the customer experience cases via different computer applications

Requirements

What we are looking for:Fluent in English and SwedishExceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chatMust demonstrate strong communication and interpersonal skillsRequires basic software knowledgeMust be able to efficiently manage multiple tasks at the same timeSecondary school is required It would be helpful to demonstrate these capabilitiesShow responsibility in everyday tasksProactivityDisplay personal and corporate integrity

Offer

What life at Transcom is like!At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.