Technical Support for Microsoft with Italian+relocation pack

Job description:

Description

Are you a native Italian speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today! What you'll doAs a Technical Support for Microsoft, you'll support deliveries;Work with customers to resolve technical customer issues on the Partner Center Platform;Determine technical support Pain areas while working with Customers;Provide feedback and details to Technical Advisors and PG teams;Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;Maintain technical skills through completion of ongoing readiness and Platform training;Participate in the creation of future Microsoft support capabilities for the cloud.

Requirements

Native Italian speaker;Fluency in English (minimum B2);Customer service experience (in technical support environment is a plus);Troubleshooting mindset is also a plus.

Offer

Signing Bonus of 1500€ plus Loyalty Bonus of 1500€ after 6 months Tenure;Work location: Lisbon – one of the best and sunniest places to live in Europe;Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);One flight per year to your home country (within Europe);Health insurance from day one in the company;Ongoing certification and training opportunities;Employees empowerment and value;Refer a Friend Program with attractive incentives;Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.